Passengers experiencing raised anxiety levels will benefit from playing nice, calming music in the cabin while on the ground. If the toilets are available and seatbelts are off and the passenger needs the toilet, they can get some relief. Some of the Events That Can Affect Your Passenger Satisfaction RatingĪ passenger experiences an increase in happiness when a movie is playing - if they are watching it.Ī passenger experiences an increase in happiness because they've enjoyed a drink - if they take one.Ī passenger experiences an increase in happiness because they've enjoyed some food - if they take any. In addition to factors within your control such as flying correctly and providing in-flight services at the correct time, passengers will also randomly perform certain activities based on their mood - such as reading magazines, using the WiFi (if available) or even sleeping. This ensures that no flight is the same! And just as in real life, you could be the best pilot in the world - but some people will still find reason to complain. If something goes wrong, or a passenger gets frustrated, their happiness and anxiety levels at that point in time will be used to determine their reaction to whatever is happening. They can be happy and anxious, or sad and chilled out. In real life some people are more anxious than others, and equally some people are happier than others. Self-Loading Cargo simulates each passenger on your aircraft individually - so every decision or action you make affects each person differently based on their personality quirks.
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